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A hotel clerk checking in a guest at a marble front desk

Industries / Hotels and hospitality

Time tracking for hotels and hospitality

Staff clock in with a PIN on a tablet in the lobby or the back office. TimeOff Manager tracks shift hours and time off. Reservations and guest records stay in your hotel’s property system.

From $15/mo billed annually. Starter $15/mo · Growth $25/mo · Scale $49.99/mo.

How a hotel uses it

Weekly timesheet of hotel staff hours

Clock-in times from the tablet

A clock-in tablet separate from the front desk system

Staff shouldn’t need the reservation screen just to clock in for their shift.

The kiosk is its own clock. Each person types their own PIN to clock in and out.

Employee list of hotel housekeeping and front desk staff

Every department on one list

Housekeeping and the front desk on one staff list

Housekeeping and the front desk often track their hours in different books.

Everyone is an employee in the same account. Schedules show who was expected to work each shift.

TimeOff Manager Pro clock-in screen for hotel staff

Clocking in when the shift starts

Overnight shifts are recorded correctly

On paper, a shift that runs past midnight often gets split into two days by mistake.

Staff clock in when the shift starts and clock out when it ends. The times they worked are saved as one shift.

Manage Requests list for a hotel manager

Time-off requests waiting for approval

Approve time off before you post the schedule

When someone asks for a day off after the schedule is posted, you end up with a gap.

Staff request time off in the app. You approve it before you write next week’s schedule, and it shows on the team calendar.

Work locations list for a hotel group

Each hotel saved as a work location

More than one property

With two buildings, all the hours end up in one big pile.

Each property can be its own work location, so you can see where each person clocked in.

Approved hours, ready for payroll

TimeOff Manager tracks hours. It doesn’t pay anyone. At the end of the pay period, a manager reviews and approves the hours. Then you download them as an Excel or CSV file and send it to whoever runs payroll: your bookkeeper, your accountant, or your payroll software.

  • Hours are approved first

    A manager checks the hours before they go anywhere, so payroll gets real numbers, not guesses from a group text.

  • Overtime is flagged

    Extra hours show up on the timesheet, so you can see overtime before you pay it.

  • Excel or CSV

    One download your bookkeeper or payroll software can open.

  • Payroll happens elsewhere

    TimeOff Manager does not calculate pay, print checks, or file taxes.

Hours report for hotels and hospitality, ready to export

The hours report, ready to download

See it on the real product

These are real TimeOff Manager screens. Open the live demo to click around them yourself.

Web Kiosk for hotel staff clocking in
Staff clock in at the tablet
Employee schedules for a hotel week
Who is scheduled this week
Time off screen for hotel staff leave
Who is off and who asked

A typical shift

  1. 1

    Clock in

    A staff member types their PIN on the tablet at the desk.

  2. 2

    Mid-shift

    The schedule shows who else is due in later.

  3. 3

    Approve time off

    A manager approves a request for a later day, before writing next week’s schedule.

  4. 4

    Send hours to payroll

    Download the approved hours as a file. Reservations stay in the property system.

This is not a reservation or property system

TimeOff Manager does not book rooms, run the night audit, or store guest records. It records staff shifts and time off, and lets you download the hours for payroll.

Also see time tracking software, TimeOff Kiosk, PTO software, and pricing.

Approved time off can sync to Google Calendar and Microsoft Outlook. Approved hours can go to QuickBooks Online or FreshBooks.

  • Google Calendar
  • Microsoft Outlook
  • FreshBooks
  • QuickBooks

You can also ask ChatGPT, Claude, or Cursor questions about your account, like who is out next week, through Model Context Protocol.

Model Context Protocol

Simple pricing

From $15/mo billed annually. Starter $15/mo · Growth $25/mo · Scale $49.99/mo. Every plan includes time off, clock-in, GPS, a shared-tablet kiosk, mileage, and hour downloads.

Common questions from hotels

Can housekeeping and the front desk use one account?

Yes. They are all employees in the same account, and each person has their own PIN.

What about a shift that ends after midnight?

Staff clock in at the start and clock out at the end. Those times are the record of the shift.

Can two properties stay separate?

Yes. Each property can be its own work location. The price is based on the number of people, not the number of properties.

How much does it cost?

From $15/mo billed annually after a 14-day trial. Starter is $15/mo for 1–20 people, Growth is $25/mo for 21–50, and Scale is $49.99/mo for larger teams.

Track staff shifts without touching the reservation system

From $15/mo billed annually after a 14-day trial. Starter $180/year (1–20 users), Growth $300/year (21–50), Scale $49.99/mo or $479.90/year (51–1,000).